Privacy Policy

F33LZ is provided by The Brewz LLC, doing business as F33LZ ("F33LZ," "Company," "we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, store, retain, and otherwise process information when you access or use the F33LZ mobile application, website, and related products, features, content, communications, and services (collectively, the "Service").

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, CREATING AN ACCOUNT, SUBMITTING INFORMATION, RECORDING AUDIO, OR OTHERWISE INTERACTING WITH THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE SERVICE.

1. Important Nature of the Service

F33LZ is an emotional reflection, communication, and insight platform. The Service may involve the collection and processing of voice recordings, transcripts, emotional expressions, inferred sentiment, themes, behavioral patterns, and other information that may be sensitive in nature.

F33LZ is not a doctor, therapist, psychologist, psychiatrist, hospital, crisis service, medical provider, insurance provider, or healthcare clearinghouse. The Service is not intended to diagnose, treat, cure, monitor, or prevent any disease, disorder, or mental health condition. The Service is not a medical device and does not provide medical advice, psychological counseling, therapy, crisis intervention, or emergency services.

Any output, classification, transcription, emotional label, summary, recommendation, trend, reflection, grouping, ranking, or other result generated by the Service, including through artificial intelligence or automated processing, is informational only, may be incomplete or inaccurate, and must not be relied upon as a substitute for professional judgment, medical care, mental health care, emergency assistance, or any other professional advice.

If you believe you may be in danger, may harm yourself or others, or are experiencing an emergency, do not rely on the Service. Contact 911 or your local emergency services immediately.

2. Scope

This Privacy Policy applies to information we collect or process through the Service and in connection with our business operations relating to the Service. It does not apply to information collected by third parties that maintain their own privacy policies, including third-party websites, services, tools, integrations, payment processors, app stores, analytics providers, or social platforms that may be linked from or integrated with the Service.

3. Eligibility

The Service is intended only for adults age 18 or older. You may not use the Service if you are under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a person under 18, we may suspend or terminate the account and delete the information, subject to legal obligations and technical limitations.

4. Information We Collect

We may collect the following categories of information.

A. Information You Provide Directly

You may provide us with:

• account registration information, such as email address, username, password, date of birth or age-verification information, and similar identifiers;
• profile information, such as display name, profile photo, biography, interests, and account preferences;
• voice recordings, audio files, spoken check-ins, and other audio content you create, upload, or submit;
• written content, such as transcripts, captions, messages, journal entries, replies, prompts, comments, reactions, feedback, support requests, and communications sent through the Service;
• community and social content, such as posts, group participation, follows, reactions, shared entries, and responses to other users;
• purchase, shipping, and fulfillment information if you order a physical or digital product through the Service, such as name, mailing address, order details, and related fulfillment instructions;
• communications with us, including support requests, bug reports, legal requests, or business inquiries;
• any other information you choose to provide.

B. Information Collected Automatically

When you use the Service, we may automatically collect:

• device information, such as device type, device model, operating system, app version, browser type, language, mobile carrier, and device identifiers;
• log and usage information, such as IP address, approximate location derived from IP, timestamps, pages viewed, screens visited, clicks, features used, interactions, crash data, diagnostics, session activity, and referring URLs;
• timezone, locale, and scheduling information used to deliver prompts and operate time-based features;
• cookie, SDK, and similar technology data where applicable.

C. Information From Other Sources

We may receive information from:

• service providers and vendors;
• analytics providers;
• app stores and platform providers;
• payment processors;
• shipping and fulfillment partners;
• law enforcement, regulators, or other parties as required by law;
• other users who interact with you through the Service;
• publicly available sources, to the extent permitted by law.

D. Inferred, Derived, and Generated Information

We may create, infer, or derive additional information from the data we collect, including:

• transcripts of your voice recordings;
• sentiment scores;
• emotion labels or categories;
• emotional trends, patterns, frequency, or intensity indicators;
• topics, themes, tags, or keywords;
• support-need classifications, such as encouragement, motivation, venting, clarity, grounding, or connection;
• engagement scores;
• recommendations, rankings, matching signals, or group relevance indicators;
• de-identified, aggregated, statistical, model-training, or research outputs;
• other generated metadata, signals, or analytics.

5. Sensitive Information, Voice Data, and Biometric Notice

Because of the nature of the Service, information you provide may reveal highly personal facts, emotions, experiences, beliefs, health-related information, or mental state. Voice recordings may also contain characteristics that some laws may treat as biometric or sensitive data in certain contexts.

By using the Service and submitting voice recordings, transcripts, or emotional content, you expressly consent, to the extent permitted by law, to our collection, use, storage, analysis, and disclosure of that content as described in this Privacy Policy.

We do not use your voice recordings to identify you by voiceprint unless we specifically tell you otherwise and obtain any consent required by applicable law.

We do not intentionally collect precise geolocation information through GPS unless we clearly disclose that collection and obtain any permission required by your device or applicable law.

You should not submit information you do not want processed. You are solely responsible for deciding what you choose to record, upload, post, or share.

6. How We Use Information

We may collect, use, disclose, and otherwise process information for the following purposes:

• to provide, operate, maintain, support, debug, and improve the Service;
• to create and manage accounts;
• to authenticate users and secure accounts;
• to record, store, transcribe, process, and display your entries and archive;
• to generate sentiment, emotional, thematic, behavioral, and similar outputs;
• to personalize prompts, content, recommendations, groups, support content, ranking, and user experiences;
• to deliver encouragement, support-oriented content, or matching features based on user input or inferred needs;
• to facilitate community, social, and interactive features;
• to process transactions, orders, printing, shipping, and customer service;
• to analyze usage, trends, engagement, quality, and product performance;
• to train, improve, evaluate, validate, tune, and monitor our models, systems, algorithms, moderation tools, and Service features, including using de-identified or aggregated data where appropriate;
• to protect the rights, safety, security, and property of users, the public, the Company, and the Service;
• to detect, investigate, prevent, and respond to fraud, abuse, harassment, unlawful conduct, Terms violations, or technical issues;
• to comply with applicable law, legal process, lawful requests, regulatory obligations, subpoenas, court orders, and enforcement needs;
• to establish, exercise, or defend legal claims;
• to enforce our agreements;
• to create de-identified, anonymized, pseudonymized, aggregate, benchmark, statistical, and research data sets;
• for internal business operations, including administration, auditing, risk management, governance, and recordkeeping;
• for any other purpose disclosed at the time of collection or with your consent, where required.

7. Automated Processing, AI, and Profiling

The Service may use automated processing, algorithms, machine learning, artificial intelligence systems, natural language processing, transcription tools, classification tools, recommendation engines, and similar technologies.

These tools may be used to:

• convert speech to text;
• classify or infer sentiment, tone, themes, or emotions;
• generate insights, summaries, reflections, or support-related outputs;
• personalize content, prompts, recommendations, groups, rankings, or matching;
• improve safety, moderation, and fraud prevention;
• develop and improve the Service and related systems.

These outputs may be subjective, inferential, incomplete, or wrong. We do not guarantee their accuracy, fairness, completeness, or suitability for any purpose. You agree that the Company is not responsible for decisions you or others make based on AI-generated or automated outputs.

To the fullest extent permitted by law, you acknowledge and agree that inferred data, classifications, scores, labels, themes, trends, and similar outputs may not reflect objective truth and are provided on an "as is" basis.

8. Legal Bases for Processing for EEA, UK, and Similar Jurisdictions

If a jurisdiction requires a legal basis for processing, we may process your information on one or more of the following bases:

• your consent;
• performance of a contract with you;
• compliance with legal obligations;
• our legitimate interests, such as operating, securing, improving, and growing the Service, preventing abuse, and understanding how the Service is used, where those interests are not overridden by your rights;
• other bases permitted by law.

Where required by applicable law, we will request your consent before processing sensitive information for certain purposes. Where consent is our legal basis, you may withdraw it at any time, but withdrawal will not affect processing that already occurred before withdrawal. If you withdraw consent, certain features or the entire Service may no longer function for you.

9. How We Disclose Information

We may disclose information as follows:

A. Within the Service and to Other Users

Depending on your settings and how you use the Service, we may disclose certain profile information, posts, transcript excerpts, text content, emotional tags, support requests, reactions, comments, or other content to other users, followers, group members, or the broader community.

Unless we expressly state otherwise, raw private audio recordings are not publicly shared by default. However, if you choose to post, submit, publish, or otherwise share content, you understand that shared content may be seen, copied, redistributed, captured, or discussed by others.

B. Service Providers and Processors

We may disclose information to vendors, contractors, subprocessors, consultants, advisors, and service providers that perform services for us, such as hosting, storage, infrastructure, database management, authentication, customer support, fulfillment, analytics, moderation, transcription, AI processing, communications, shipping, and security.

C. Corporate Transactions

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, sale of assets, restructuring, bankruptcy, dissolution, reorganization, due diligence process, or similar transaction.

D. Legal, Safety, and Compliance

We may disclose information if we believe in good faith that disclosure is necessary or appropriate to:

• comply with law or legal process;
• respond to lawful requests by public authorities;
• enforce our rights, policies, or agreements;
• detect, investigate, or prevent fraud, abuse, harassment, unlawful activity, or security issues;
• protect the rights, property, safety, or security of users, third parties, the public, or the Company.

E. With Your Direction or Consent

We may disclose information where you direct us to do so or where you otherwise consent.

F. De-Identified, Aggregated, and Similar Data

We may create, use, disclose, license, sell, commercialize, publish, distribute, and otherwise exploit de-identified, anonymized, pseudonymized, aggregated, synthetic, benchmark, statistical, model-derived, and other non-personal or not reasonably identifiable information for lawful purposes, including research, analytics, business development, machine learning, product development, commercialization, marketing, and partnerships, provided we do so in accordance with applicable law.

10. No Sale of Personal Information; Targeted Advertising; Sharing

We do not currently sell personal information in exchange for money as that term is traditionally understood. However, some privacy laws define "sell," "share," or "targeted advertising" broadly. If our practices are deemed to constitute a sale, share, or targeted advertising under applicable law, you may have the right to opt out as described in Section 13.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain archives, support community features, complete transactions, comply with legal obligations, resolve disputes, enforce agreements, protect the Service, and maintain appropriate records.

Retention periods may vary based on:

• the type and sensitivity of the information;
• the purpose for which it was collected;
• whether you maintain an active account;
• legal, accounting, tax, audit, security, or recordkeeping requirements;
• the need to detect or prevent abuse or fraud;
• whether the data has been de-identified or aggregated.

If you delete content or delete your account, we may remove or anonymize information from active systems, but we may retain copies in backups, logs, archives, legal files, fraud-prevention systems, de-identified data sets, or other records as permitted or required by law. Content previously shared with other users may remain visible to them, subject to the functionality of the Service.

12. Security

We use commercially reasonable administrative, technical, and organizational measures designed to protect information. These measures may include encryption in transit, access controls, authentication protections, logging, and vendor management. However, no method of transmission, storage, or security is perfect, and we do not guarantee absolute security.

To the fullest extent permitted by law, you acknowledge that you provide information at your own risk and that the Company is not responsible for circumvention of any privacy or security measures unless caused by our violation of applicable law.

13. Your Privacy Rights and Choices

Depending on your jurisdiction and subject to applicable law, you may have the right to:

• know whether we process your personal information;
• access personal information we hold about you;
• obtain a copy of certain personal information in a portable format;
• request correction of inaccurate personal information;
• request deletion of certain personal information;
• withdraw consent where processing is based on consent;
• opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, certain profiling, or certain sensitive-data processing, where applicable;
• limit certain uses or disclosures of sensitive personal information, where applicable;
• appeal a denial of your privacy request, where applicable;
• not be discriminated or retaliated against for exercising applicable privacy rights.

We may need to verify your identity before completing a request. We may deny or limit requests where permitted by law, including where we cannot verify your identity, where an exception applies, where fulfilling the request would require disproportionate effort, or where the request would adversely affect the rights or safety of others.

To exercise a privacy request, contact us at [email protected]. You may also submit requests using any in-app tools we make available.

If we deny your request and you have a right to appeal under applicable law, you may appeal by replying to our response or emailing [email protected] with the subject line "Privacy Appeal."

14. California Privacy Notice

This section applies to California residents to the extent required by California law.

In the preceding 12 months, we may have collected the following categories of personal information:

• identifiers;
• customer records information;
• protected classification information that you voluntarily provide, if any;
• commercial information;
• internet or electronic network activity information;
• geolocation data in approximate form;
• audio information;
• inferences drawn from personal information;
• sensitive personal information, including account credentials, date of birth, certain health- or emotion-related content you provide, and voice information to the extent treated as sensitive under law.

We collect these categories from the sources and for the purposes described above, and we may disclose them to the categories of recipients described above.

California residents may have rights to know, access, correct, delete, opt out of sale or sharing, and limit certain uses and disclosures of sensitive personal information, subject to legal exceptions. We use sensitive personal information only for purposes reasonably necessary to provide the Service, operate our business, detect security incidents, prevent fraud, maintain quality and safety, perform services on our behalf, and other purposes permitted by law, unless we provide additional notice and any required choice.

Authorized agents may submit requests on behalf of California residents if we can verify both the authority of the agent and the identity of the resident, as required by law.

15. Colorado and Other U.S. State Privacy Notice

Residents of Colorado and certain other states may have rights to access, correct, delete, obtain portability, and opt out of targeted advertising, sale, or certain profiling in furtherance of decisions that produce legal or similarly significant effects, subject to applicable law and exceptions.

We may process sensitive data with your consent where required by law. If required by applicable law, you may revoke that consent through settings we provide or by contacting us, although revocation may limit your access to certain features.

Colorado residents may appeal a denial of a privacy request using the method described in Section 13.

16. International Transfers

We are based in the United States, and your information may be collected, processed, stored, accessed, or transferred in the United States and other countries that may not provide the same level of data protection as your home jurisdiction. By using the Service, you understand and acknowledge such transfers, subject to any rights you may have under applicable law.

Where required, we may use appropriate transfer mechanisms recognized by applicable law.

17. Account Deletion and Content Removal

You may request deletion of your account by using in-app tools, where available, or by contacting us. Deleting your account may remove access to your archive, entries, communities, purchases, and account-related information.

Deletion is not guaranteed to remove:

• de-identified or aggregated information;
• information retained in backups or logs for a limited period;
• information required for legal compliance or dispute resolution;
• information necessary to detect or prevent fraud or abuse;
• information already shared with other users, to the extent it remains in their possession or within community features.

18. Ownership, License, and Derived Data

As between you and the Company, you retain whatever rights you may have in content you submit, subject to the rights you grant us.

By submitting, recording, uploading, posting, transmitting, or otherwise providing content or information through the Service, you grant the Company and its affiliates, service providers, successors, and assigns a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, adapt, process, analyze, display, perform, distribute, and otherwise use such content as reasonably necessary to provide, operate, improve, secure, develop, market, and commercialize the Service and related products and services, subject to your settings and this Privacy Policy.

To the fullest extent permitted by law, you acknowledge and agree that metadata, analytics, logs, usage data, inferred data, sentiment scores, emotional labels, themes, trends, model outputs, de-identified data, aggregate data, statistical outputs, benchmarks, and other derived data generated from or related to your use of the Service may be used by the Company for lawful business purposes and may be owned or controlled by the Company to the extent permitted by law.

19. Third-Party Services

The Service may contain links to or integrations with third-party services, websites, platforms, processors, or tools. We are not responsible for the privacy, security, content, or practices of those third parties. Your use of third-party services is governed by their terms and privacy policies, not ours.

20. Do Not Track and Similar Signals

Some browsers and devices may offer "Do Not Track" or similar settings. Because there is not yet a universally accepted standard for responding to such signals across all environments, our response may vary unless applicable law requires a particular response.

21. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion. The updated version will be posted with a revised "Last Updated" date. If we determine that changes are material, we may provide additional notice through the Service or by other means. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acknowledgment of the updated Policy, to the extent permitted by law.

22. Contact Information

If you have questions, concerns, or privacy requests, contact us at:

23. Notice Regarding No Waiver and Severability

If any provision of this Privacy Policy is held unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions to the fullest extent permitted by law.

24. Jurisdiction-Specific Limitations

Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law. Where additional rights or disclosures are required by law, we will provide them as required. Where this Privacy Policy conflicts with non-waivable rights under applicable law, such law will control to the extent of the conflict.